Shipping & Returns

Which shipping options do you offer?

Because we want to get your Shakti into your hands as quickly as possible we use a variety of local carriers on a tracked service. All orders placed before 2pm leave our warehouse in Netherlands the same day. See below for postage times and costs for your region.

Belgium €5,00
DPD - Tracked Courier (1-3 working days)

Czech Republic €8,00
DPD - Tracked Courier (4-5 working days)

France €6,00
DPD - Tracked Courier (2-4 working days)

Greece €8,00
FedEx - Tracked Courier (4-7 working days)

Ireland €8,00
An Post - Tracked Courier (3-6 working days)

Italy €5,50
Poste Italiane - Tracked Courier (2-4 working days)

Luxembourg €6,00
DPD - Tracked Courier (2-3 days)

Netherlands €5,00
DHL - Tracked Courier (1-3 working days)

Poland €8,00
DHL - Tracked Courier (2-4 working days)

Portugal  €8,00
Tourline Express - Tracked Courier (3-6 working days)

Andorra, Belarus, Bosnia, Kosovo, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Russia, San Marino, Serbia, Svalbard, Ukraine €8,00
FedEx - Tracked Courier (3-5 working days)

Aland Islands, Armenia, Georgia, Guadeloupe, Holy see,  Mayotte, Reunion, Turkey, Estonia, Finland, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia €8,00
Tracked Courier (3-7 working days)

Albania, Bulgaria, Croatia, Cyprus, Faroe Islands, Gibraltar, Isle of Man, Malta €13,00
Tracked Courier (3-7 working days)

United Kingdom (all counties) €5,00
DHL - Tracked Courier (2-4 working days)

I Want to Return My Shakti Mat

While the Shakti Mat is loved by hundreds of thousands worldwide, we understand that it’s not for everyone!

While we absolutely recommend persevering with your Shakti Mat to access its benefits, if you are unhappy with your purchase, you can return it for a refund within 60 days of receiving your order, provided the goods are in the same condition as when you received them. The refund is the full cost of the Shakti products being returned, excluding shipping. The postage costs incurred returning the item to us, will not be refunded.

Returns address:

Company name: ShipSmart
Street: Soureth Weg 5-E
Area: Heerlen
Post code: 6422PC
Country: Nederlands

Please contact us before posting returns. Once the item is received we refund you the full price of the product within 2 working days.